From unknown exposure to verified progress.
A continuous, collaborative process. Each cycle builds a more reliable security picture.
Discover
Build an accurate inventory and agree the scan scope.
Validate
Check coverage and separate actionable findings from noise.
Prioritize
Combine exploit intelligence, exposure, and business context.
Remediate
Work with your team to plan and implement the right fixes.
Verify
Confirm improvements and feed evidence into the next cycle.
Urgent risk deserves
a clear escalation path.
These are proposed acknowledgement targets—not a guarantee of resolution. Coverage, communication, escalation, and remediation deadlines are defined in your signed service-level agreement.
Critical / active exploitation
1-hour targetProposed acknowledgement target during agreed coverage; immediate exposure triage and escalation.
High severity
4-business-hour targetPrioritization and remediation planning based on business exposure.
Standard findings
1-business-day targetValidated findings added to the agreed remediation workflow.
Zero-day response depends on confirmed exposure and available vendor fixes. Emergency and after-hours coverage must be explicitly agreed.